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Aditya Birla Minacs, a global business solutions company (subsidiary of Aditya Birla Nuvo) today announced the inauguration of its new delivery center at MIDC Chikalthana in Aurangabad, Maharashtra. The center will initially provide customer interaction services in Marathi, apart from Hindi and English, to 53 million IDEA Cellular subscribers as part of the five year outsourcing services deal worth Rs 600 crores...More
Aditya Birla Minacs, a global business solutions company (subsidiary of Aditya Birla Nuvo) and IDEA Cellular today announced they have signed a
five year outsourcing services deal worth Rs 600 crores. This deal is an expansion of Minacs' existing relationship with IDEA Cellular...More
American Honda Motor Co., Inc. President and CEO Tetsuo Iwamura presented the company's Premier Partner Award to Minacs Marketing Solutions, a division of Aditya Birla Minacs for excellence in multi-channel direct marketing programs that measurably drove parts and service revenues and customer loyalty. Minacs Marketing Solutions was one of 15 award recipients selected from 46 suppliers nominated by American Honda associates nationwide...More
If you have a high school diploma or equivalent combined with a minimum of one year of customer service experience and the ability to work in a 24/7 environment, Minacs may be the workplace for you... More
Our Mississauga, Ontario location is seeking candidates with technical and customer service experience to troubleshoot and resolve customer issues with broadband and Internet connectivity...More
Become a member of our Bangalore-based team, and play a key role in providing professional operations support to Fortune 500 clients! More
This white paper presents a robust customer service platform to power the next phase of Indian telecom growth. It showcases a pioneering, distributed contact center solution. Download
"Whats hiding in your calls?" makes a strong case for savvy companies to leverage technology to obtain a wealth of actionable intelligence from what their customers are saying at customer service/ contact center touch points. Download