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COHESIVE, CONTEXTUAL CONVERSATIONS.
ANY CHANNEL, ANY DEVICE.
Minacs Omni combines your customer experience objectives and interaction channels to deliver a
satisfyingly consistent and seamless brand experience across the various arms of your enterprise.
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Your Partner From Data to Dollars
We deliver actionable consumer lifecycle insights using advanced analytics to acquire,
retain, and grow your customers using our Data to Dollar framework.
Social Customer, Social Business
Real-Time Reputation Management
Our Social Media Command Center helps you actively listen to and participate in
social/mobile conversations about your brand, products and service.
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FROST & SULLIVAN CUSTOMER SERVICE LEADERSHIP
AWARD IN THE AUTOMOTIVE INDUSTRY
We're delighted to have won this respected recognition for partnering with leading North
American automotive brands delivering great customer journeys every day!
The Minacs Way Helps Insurer Improve Customer Experience
Six Sigma Redesign of Process Increases Policy Issuance Throughput
Features
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How our Six Sigma intervention improved policy set up turnaround time by 11.6%, improving customer experience for the policyholders of a leading insurer.

NewsRoom
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NASSCOM Names Minacs in Top 50 Excellence in Analytics Companies

Press Release

 

Recognized for Ability to Deliver Real-Time Insights and Analytical Capability

Effectively Manage Data for Contact Centers
July 24, 2015
Blogs
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Blend Process Excellence, real-time analytics and proactive algorithmic workflows