KEY OFFICES
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  • We’re Now
    a Concentrix Company
    90,000+ employees. 125+ Locations. 25+ Countries.
    Bigger, Better, Global Business Solutions.
  • Love Thy Customer!
    MINACS OMNI: SEAMLESS MULTI-CHANNEL EXPERIENCE
  • Delivering Results. By Design.
    MINACS IN GARTNER MAGIC QUADRANT
    FOR CUSTOMER MANAGEMENT CONTACT CENTER BPO
  • Your Customers Have
    Changed. Have You?
    MINACS ALT CRM: NEW CUSTOMERS. NEW BUSINESS.
  • So Many Answers.
    How Much Is Guesswork?
    CUSTOMER INSIGHTS. MARKETING ANALYTICS.
    INTELLIGENT OPERATIONS.
Newsroom
Minacs to Add 280Jobs in Metro Detroit Area

Minacs and Roadside Protect Sign Go-to-Market Alliance

Oshawa (Canada)/Farmington Hills (US); August 19, 2016
Strategy to Support Clients With Roadside Assistance Services

Minacs will leverage Roadside Protect’s Navigator to offer real-time roadside assistance support services through its new and established relationships across industry verticals.

Synnex Completes Acquisition Of The Minacs Group
Concentrix a Top 10 Global Provider

The new combined Concentrix organization will have more than 90,000 staff, providing services in over 40 languages from 125 delivery centers across six continents.

Minacs Opens Second Office in Milwaukee for High Tech Leader

Minacs Opens Second Office in Milwaukee for High Tech Leader

Oshawa (Canada)/Farmington Hills (US); July 27, 2016
150 Employees at Launch Will Grow to 500 in 2 Years

Minacs deploys over 3,000 advisors globally for this client, and the addition of this seventh delivery location strengthens a strategic partnership with this high tech leader.

Minacs Omni

Un-Silo Your Customer!

See how Minacs Omni integrates multiple channels to give you a unified customer view.
Blogs
Does Your Brand Strategy Connect With Customers Across Generations?

Are You Designing a Brand Strategy for Six Generations of Customers?

June 09, 2016, 10:00 PM
Have You Adapted Your Training Programs for the Next Generation of Learners?

The Future of Learning—The Young Are Restless!

March 22, 2016, 10:00 PM
Your Customers Have Changed. Have You?

Minacs’ CRM Ecosystem: Getting Closer to the Customer with ALT CRM

January 18, 2016, 9:00 PM
Driving the Omni-Channel Customer Experience Every Time

Driving the Omni-Channel Customer Experience Every Time

September 17, 2015, 10:00 PM