KEY OFFICES
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  • Love Thy Customer!
    MINACS OMNI: SEAMLESS MULTI-CHANNEL EXPERIENCE
  • Delivering Results. By Design.
    MINACS IN GARTNER MAGIC QUADRANT
    FOR CUSTOMER MANAGEMENT CONTACT CENTER BPO
  • Your Customers Have
    Changed. Have You?
    MINACS ALT CRM: NEW CUSTOMERS. NEW BUSINESS.
  • So Many Answers.
    How Much Is Guesswork?
    CUSTOMER INSIGHTS. MARKETING ANALYTICS.
    INTELLIGENT OPERATIONS.
Newsroom
SYNNEX to Acquire The Minacs Group & Integrate With Concentrix

SYNNEX to Acquire The Minacs Group & Integrate With Concentrix

Fremont, CA & Oshawa, ON; July 11, 2016

  • Adds approximately $400M of revenue and $0.53 per share non-GAAP earnings
  • Adds key clients across strategic verticals
  • Expands Concentrix into Internet of Things (IoT) and Marketing Optimization Services

Minacs to Add 280 Jobs in Metro Detroit Area

Minacs to Add 280 Jobs in Metro Detroit Area

Oshawa (Canada)/Farmington Hills (US), July 18, 2016
Business Expansion With High Tech and Auto Clients in Southfield and Auburn Hills Offices

Minacs will be adding 280 customer support representatives for its Southfield and Auburn Hills offices in Michigan over the next two months.

Minacs Is ISG's Top 10 Outsourcing Provider Again

Minacs Is ISG's Top 10 Outsourcing Provider Again

Oshawa (Canada)/Farmington Hills (US);
June 10, 2016
Innovative Analytics-Driven Omni-Channel Customer Experience Approach Is Key to Growth

Minacs recognized as a Breakthrough Top 10 Service Provider by ISG for the third time in a row for the Americas and for the second time for the Asia Pacific.

Minacs Omni

Un-Silo Your Customer!

See how Minacs Omni integrates multiple channels to give you a unified customer view.
Blogs
Does Your Brand Strategy Connect With Customers Across Generations?

Are You Designing a Brand Strategy for Six Generations of Customers?

June 09, 2016, 10:00 PM
Have You Adapted Your Training Programs for the Next Generation of Learners?

The Future of Learning—The Young Are Restless!

March 22, 2016, 10:00 PM
Your Customers Have Changed. Have You?

Minacs’ CRM Ecosystem: Getting Closer to the Customer with ALT CRM

January 18, 2016, 9:00 PM
Driving the Omni-Channel Customer Experience Every Time

Driving the Omni-Channel Customer Experience Every Time

September 17, 2015, 10:00 PM