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Meet The Experts at INMA 2015!
MAY 10-12, 2015; NEW YORK CITY, NY
Stop by our booth to see for yourself how we’re helping our clients leverage
Minacs’ omni-channel contact centers, algorithmic marketing platforms,
and analytical solutions to innovate and drive revenues, loyalty, and ROI.
Acquire. Retain. Grow.
Your Partner From Data to Dollars
We deliver actionable consumer lifecycle insights using advanced analytics to acquire,
retain, and grow your customers using our Data to Dollar framework.
Social Customer, Social Business
Real-Time Reputation Management
Our Social Media Command Center helps you actively listen to and participate in
social/mobile conversations about your brand, products and service.
Enhancing Vehicle Owners’
Connected Experience
“Our cross integration program and software platform support the exciting next-generation Blue Link product enabling new levels
of in-vehicle interaction for Hyundai car owners.” – Mike Doobay, Global Leader, Minacs Marketing Solutions, at the launch of the
subscription marketing and billing solution for Hyundai Blue Link.
The Minacs Way Helps Insurer Improve Customer Experience
Six Sigma Redesign of Process Increases Policy Issuance Throughput
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How our Six Sigma intervention improved policy set up turnaround time by 11.6%, improving customer experience for the policyholders of a leading insurer.

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Minacs Earns Re-Certification to the COPC OSP Standard

Press Release


COPC announced that Minacs’ contact centers in Peterborough and Niagara Falls, Canada have exceeded performance benchmarks and have earned its re-certification.

Human Resources 2015—The Top 5 Trends
April 29, 2015
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HR professionals will need to play an assertive role as business owners who drive change in collaboration with other business leaders.